Advanced Exchange Service is a convenient, fast replacement option that helps keep users productive with minimal downtime. After remote diagnosis, if a covered hardware issue can’t be resolved, Dell ships a replacement unit—often the next business day—so the customer can simply swap devices and keep working. The original product is then returned to Dell according to provided instructions. Available on select client products and monitors, Advanced Exchange Service delivers predictable, business-ready support without the time and disruption of traditional repair visits
